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War with Airtel and other battles

Author : Sreetama Ray      Blog :Home Studio and Lola      Date: 5/15/2012 5:35:00 PM



Ever since we moved house, for a whole week, every single day was a new battle. 
The movers needed to be threatened, the AC mechanics needed to be yelled at, detained, and threatened. The plumber, the electrician, the property broker or anyone who took money from us in lieu of a service needed to be yelled at, in some cases showered with invectives, and threatened. It my have been more so because I was dealing with these kind people by myself. And as we all know, I am only a woman.  

I am happy to report that I have successfully strong-armed all these men into doing their jobs. It's just that it's so exhausting to do and say things that are against your basic nature. But, lesson learned.
When trying to get work done, for which you are paying-- if in Delhi, begin with your rudest voice and sentence, go straight to "tu" and look like you might cut them any minute.

Between these real-life battles, a telephonic war has been ongoing with my beloved peeps at Bharti Airtel. 


It's been two weeks and our connection has not been re-installed. I always fancied that being a high-value customer (we have Airtel blackberry, landline, wifi, and IPTV) meant that they would not treat us like total shit ALL the time. 
Turns out, they will.

At one point they even told us we have given them someone else's address on purpose. 

Then there was a brief glimmer of hope. Someone called saying he was an "engineer" from Airtel and he was coming over in ten minutes. It's been 6 days since.

Tomorrow, I begin a new uphill journey: I am going to disconnect my Airtel account. 

Readers not familiar with Airtel, look at this brand logo and commit it to memory. 
Be Afraid. Be VERY afraid. 

 

They call this logo "WAVE". So true. 
I feel a wave of nausea every time I see it. 

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